Frequently Asked Questions

Everything at TheDigiLoot is delivered digitally — there's no shipping. As soon as your payment is confirmed, you get instant access: a confirmation email with your download link arrives right away, and if you have an account, every purchase also shows up under My Account with a re-download button any time.

No — you can check out as a guest with just your email and phone number. Your confirmation email is your permanent link back to the download. Creating a free account is optional, but it means you never have to dig up that email again: everything you've bought lives on one page, and download links never expire from your side.

First, check your spam or promotions folder — it happens. If it's genuinely missing, sign in to My Account if you have one (your purchase and download link will be right there), or reach out to us at support@thedigiloot.in with your order number and we'll sort it out.

Yes. If you created an account at checkout, every past order is available on My Account with its own download button, any time. If you checked out as a guest, your confirmation email is your download link — worth keeping.

All major UPI apps, credit/debit cards, netbanking, and wallets, powered by Razorpay — the same trusted checkout used across most Indian e-commerce sites.

This is usually a temporary sync issue, not a lost payment. Email us at support@thedigiloot.in with your payment reference or order number — we'll verify the transaction with Razorpay and either grant you access or process a full refund.

Digital products are generally non-refundable after successful delivery, but refunds are available within 7 days of purchase for genuine issues like a failed download or a defective file. See our full Refund & Cancellation Policy for the eligible cases and how to request one.

Every purchase includes our Standard TheDigiLoot License — you can use the product for your own personal or business projects, but the original files can't be resold or redistributed. Some products carry different terms, noted on that product's page.

No. A purchase grants you a license to use the product, not ownership of it or the right to resell it — see our Digital Product License for exactly what's allowed.

Email support@thedigiloot.in with your order number and we'll help. We reply within 24 hours on business days.

Our products are templates, guides, and tools meant to help with your own projects or business — we don't guarantee specific financial, business, or growth outcomes from using them. See our Disclaimer for more.